[CLOSED]Case Submission Maintenance

[Closed 7:41PM PDT, 19 May 2012] Maintenance has concluded. Our support case system is available again. Thank you for your patience!

[POSTED 7:25PM PST,19 May 2012] - Our Case submission systems is undergoing maintenance. Case submission systems may be intermittently unavailable or slow during this period.  Please check this blog for further updates.

[Closed] Support Case Submission and Live Chat Unscheduled Maintenance

[Closed 10:42PM PDT, 16 May 2012] Maintenance has concluded. Our support case and live chat system is available again. Thank you for your patience!

[Posted 9:55pm PDT, 16 May 2012] We are currently undergoing maintenance on our support case and live chat system. During this time, support case submissions or live chat may become unavailable. Phone support will remain available throughout. We appreciate your patience during this maintenance.

Scheduled Inventory Maintenance

[Posted 2:55 PM PDT, 16 May 2012] On Thursday, May 17 6:00AM - 7:00AM PDT we will be conducting inventory database maintenance that may cause some residents to be unable to login and some residents already inworld may be logged out. It may also prevent inventory from loading. Please keep an eye on this blog post for updates.

RC Server Channel Rolling Restarts

[POSTED 6:56am PDT, 16 May 2012] We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels shortly. Please save all builds and refrain from rezzing no copy objects or making inworld L$ transactions.

For more information about the specific RC server channels, please refer to the links below.

http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum

[Completed] Live Phone Support Maintenance

[CLOSED 10:10 PM PDT, 14 MAY 2012] Maintenance has concluded, and Live Phone Support is available again.

[POSTED 4:54 PDT, 14 MAY 2012] We will be performing maintenance on the Live Phone support system on Monday, 14 May 2012 from 8:00PM PST. During this time, Live Phone service may become unavailable for 30-60 minutes. Live Chat support and case submission will remain available throughout. We appreciate your patience during this maintenance.